FAQ’s about GST Mobile App
1. How can I download and install the GST Enrolment App on my mobile phone from Google Play Store?
To install and download the GST Enrolment App Android version from Google Play store, perform the following steps:
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On your mobile device, go to the Apps section.
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Tap the Play Store app on the mobile device.
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The Play Store App will open. Type in GST Enrolment in the search box at the top of the Google Play’s screen.
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Select the GST Enrolment from the displayed list.
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Tap the Install button. GST Enrolment App will be automatically downloaded and installed on your mobile device.
Note: Ensure you have andriod version 4.4 and above.
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In the mobile device Home Page,GST Enrolment Logo (National Emblem) & Name of the app will appear. Tap the GST Enrolment App icon. Goods and Services Tax landing page will be displayed.
The GST Enrolment App icon will appear as shown below:
2. How can I fill my Enrolment Application in offline mode through Mobile app and submit it?
You can fill the Enrolment Application form in offline mode. To submit the Enrolment Application, you need to be online/ connected to internet.For submission, you will be redirected to the GST Common Portal from your mobile device. You need to authenticate yourself with Provisional ID and password token (provided to you by commercial tax department) on the GST Common Portal and create your new user ID and password. You can then use newly created credentials to upload the data.
3. Can I edit my Enrolment Application and resubmit from the mobile application?
No, you cannot edit and resubmit the Enrolment Application after successful initial submission from the mobile app. However you can edit the changes in the Web GST Portal.
4. How can I check the status of the Enrolment Application if I have submitted the same through GST Enrolment App?
An e-mail and SMS will be sent on the registered e-mail address and mobile number of the authorized signatory after submission of data. You can always check the further status of the Enrolment Application from the web GST Portal.
5. What are the different documents I can upload as a proof against principal place of business?
You can upload any of these documents given below:
Document Type |
Size (in KB) |
Format |
Tax Paid Receipt |
100 |
JPG, PDF |
Municipal Khata Copy |
100 |
JPG, PDF |
Electricity Bill |
100 |
JPG, PDF |
Rent/ Lease Agreement |
200 |
JPG, PDF |
Consent Letter |
100 |
JPG, PDF |
Any other Certificate / Document issued by Government |
100 |
JPG, PDF |
Any other Certificate or Record from Govt department |
100 |
JPG, PDF |
Bank Statement |
500 |
JPG, PDF |
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What are the different documents I can upload as a proof against Constitution of Business?
You can upload any of these documents given below:
Document Type |
Size (in KB) |
Format |
Partnership Deed |
1000 |
JPG, PDF |
Registration Certificate |
1000 |
JPG, PDF |
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What are the different documents I can upload as a proof against Authorized Signatory?
You can upload any of these documents given below:
Document Type |
Size (in KB) |
Format |
Letter of Authorisation |
100 |
JPG, PDF |
Copy of resolution passed by Board of Directors/ Managing Committee |
100 |
JPG, PDF |
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What are the different documents I can upload as a proof against Bank Accounts?
You can upload any of these documents given below:
Document Type |
Size (in KB) |
Format |
First page of Pass Book |
100 |
JPG, PDF |
Bank Statement |
500 |
JPG, PDF |
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What are the specification of other documents I can upload in the Application Form?
You can upload any of these documents given below:
Document Type |
Size (in KB) |
Format |
Photo |
100 |
JPG |
Any other documents |
1000 |
JPG, PDF |
Any supporting documents |
1000 |
JPG, PDF |
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What will happen if I am not connected to Internet while submitting the application form?
After submitting the registration form, you will be redirected to GST Portal login page. Page cannot be opened as you are not connected to internet. You can reopen your mobile application after enabling your mobile data and resubmit it.
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How many total tabs are there in the mobile application which are mandatory to be filled?
There are total eight tabs (Business details, Promoters / Partner, Authorized Signatory, Principal place of business, Additional place of business, Goods/Services, Bank Account and Validation).
All the tabs are mandatory to be filled except Additional place of business if your business is located at only one location.
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How many maximum number of Promoters/Partners can be added?
You can add maximum 10 Promoters/Partners in Promoters/Partners tab.
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How many maximum number of Authorized Signatories can be added?
You can add maximum 10 Authorized Signatories.
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How many maximum number of Primary Authorized Signatory can be selected?
You can select only one Authorized Signatory as your Primary Authorized Signatory.
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